When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We will email you with an estimated delivery date and payment request to complete your order and deliver it for shipping release.
After payment is received, your items will be shipped within 2 business days.
We currently only offer shipping for within the United States of America, excluding US territories. Contact us by our contact form if you are interested in placing an order to an international destination - we reserve the right to ship internationally on a case by case basis. Note that there are shipping restrictions on some products due to their weight/size.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We do not accept returns on items that are not otherwise defective or damaged due to shipping.
You should expect to receive your refund within 4 to 8 weeks, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.